Support
Questions, problems or ideas. A person reads every message.
Email support@inmyshoebox.com. Say which iPhone you have and what you were doing; a screenshot helps.
Using Shoebox
How does it work?
Each morning a few things come out of your Shoebox, one full screen at a time. Swipe up for the next one; it comes back when your reason says, or tomorrow. Pull down to put it away when you're done. Tap to open it. Every move has Undo for 5 seconds.
How do I keep something?
From any app, tap Share, then Shoebox. Or tap + New in Shoebox to paste a link, write a note, or add a photo, a file or a picture from the camera. Add a line about why you're keeping it; that line comes back with it.
Shoebox isn't in my Share sheet.
In the Share sheet, swipe the row of apps to the end and tap More. Tap Edit, then add Shoebox to your favorites.
When does something come back?
If what you kept has a date in it, like an event or a deadline, it comes back 5 days before, the day before and on the day. After that day it moves to Kept on its own. With no date, your reason decides ("this weekend", "after the trip"), or it comes back tomorrow. You can also pick a day under Start showing it on when you keep it.
What's the difference between Put away and Delete?
Put away means you're done. It leaves your day and sits behind Put away in your Shoebox, where search still finds it. Delete removes it; it's the last word on the Edit screen, or swipe left on a row in your Shoebox, with Undo for 5 seconds.
How do I see everything?
Pull up the box at the bottom of the screen. Coming up shows the next two months, soonest first; everything else follows, newest first. Tap Put away to see what you've finished. Search always looks through everything.
How do I change or delete a post?
Tap it to open it, then tap Edit. Changes save on their own; Keep saves and closes. Delete is at the bottom.
Your Shoebox email
What is it for?
Anything you'd rather forward than copy: a school email, a confirmation, a newsletter. Each email becomes one short post with only what matters, written on your phone, and comes back before any date in it. Write a line above the forwarded message to say why you're keeping it. Find the address in Settings › Email.
Is the whole email kept?
No. Mail waits on Shoebox's server until the app collects it, for up to 7 days, then it's deleted there. On your phone, Shoebox keeps the short post and the first useful link, not the email.
Your data
Where are my saves?
On your iPhone. Shoebox has no accounts. Every day it also saves a copy to Files and iCloud Drive, in Shoebox › Backups.
How do I move to a new phone?
On the old phone, open Settings › Backups › Back up now and keep the file somewhere you can reach, like iCloud Drive. On the new phone, open Settings › Backups › Restore from a backup and choose it. Bringing one in only adds what's missing. If you use iCloud Keychain, your Shoebox email address comes to the new phone on its own.
I used Shoebox 1. How do I bring my saves over?
Shoebox brings in your newest Shoebox 1 backup on its first start if it finds one in Files or iCloud Drive. To be safe, save a fresh backup from Shoebox 1 first. You can also bring one in any time from Settings › Backups.
How do I delete everything?
Settings › Delete everything. It saves one last copy to Files, removes every save from your phone, and asks Shoebox's server to delete your email address and any mail waiting there. You can also email us to ask.